Shipping policy
Shipping & Returns Policy
Shipping &
- Orders are processed within up to 3 business days after purchase.
- If you purchased tracking, you will receive tracking details once your package ships.
- If you did not purchase tracking, your order will be shipped via free ground standard shipping, which can take 7–14 business days from the 3-day drop-off window.
Returns & Exchanges
- If there is any issue with your order, please contact us directly before using the product so we can assist you.
- Customers are responsible for all return shipping costs. Upon arrival customer will receive a full refund.
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For exchanges: We will include a pre-addressed return envelope with your new order so you can easily send back the original item.
Support
- Our team is here to help! If you experience any problems or have questions about your order, reach out to us right away for assistance.